HOW WE HELP

Connecting the dots

from strategy to execution

Consulting
& advisory

(Interim) CEO
execution

Non-Executive Board
(NED) support

Angel / seed
investment

Successfully connecting the dots from strategy to execution

We believe success follows from clear unifying purpose, focus and direction, engaged people, well-designed processes and systems that foster innovation and reliable high quality execution, and in-control decision-making information. We help organizations strengthen and connect these critical success factors to unleash their full potential.

Clear direction

Focus the whole organization towards success: from Purpose, Mission, Vision and differentiated Positioning to Strategy and OKRs.

Engaged people

Unleash the full talent, energy and impact of teams by strengthening management and high performance / high engagement culture.

Effective execution

Scale and ensure reliable highest quality execution through smart technology, latest best practices and well-designed processes.

In-control information

Guarantee optimal decision-making and control with world-class business intelligence (BI), financial and risk planning & analysis (FP&A).

Scale up

Accelerate value

Multiply impact

Clear direction

Align, connect and focus all organizational energy
towards successful execution of the shared mission

Purpose & Mission / “North Star” – WHY
Vision / “Moonshot” – WHERE
Strategy & Positioning – HOW
Objectives & Key Results (OKRs) – WHAT

Strategy (Mission → Vision → Strategy → OKRs)

We help build compelling strategic plans that inspire through shared purpose, mission and vision, create understanding for key challenges and related choices, empower through clear priorities and connect through cascaded OKRs, initiatives and KPIs.

Focus the whole organization towards success

Positioning, differentiation and value proposition

Taking inspiration from concepts such as Blue Ocean Strategy, McKinsey Matrix and “the Heartland”, we help outflank and outcompete the competition with clearer differentiation, focus and value proposition / positioning.

Outflank and outcompete the competition

M&A / Buy & Build strategy and execution

We help accelerate the growth trajectory by complementing “organic” growth with a successful “Buy & Build” / acquisitive growth strategy – from defining and scouting highest-impact potential acquisitions to supporting post-acquisition integration.

Leapfrog new capabilities and growth with M&A

Organizational operating model and process (re-)design

We optimize organizations and ensure lasting success across different “lifecycle phases” and external change by helping to define, build, evolve and strengthen the right organizational structure, processes and business capabilities.

Put the right capabilities in place for success

Employee engagement & “Best Workplace”

Leveraging Gallup’s Q12 Engagement Methodology, we help build stronger, high-performance, high-engagement workplaces that successfully attract, retain and unleash the full impact, talent and potential of their people.

Attract, retain and unleash top talent

Company values (re-)definition

Most value statements could be applied to any other company and provide little concrete guidance for actions or decisions. We help uncover and craft company value statements that are distinct, memorable, inspiring and provide real guidance.

Strengthen and futureproof your culture

Management development and mentoring

70% of variances in engagement is defined by the manager. We help develop and strengthen management and leadership teams through specific “mini MBA” subject matter training and mentoring / coaching.

Boost leadership and management effectiveness

Engaged people

Scale and unleash the full talent, energy and impact of teams by strengthening management and high-engagement / high-performance culture
+66%  Employee well-being
+10%  Customer loyalty
+14%  Productivity
+41%  Quality
+13%  Organizational citizenship
-81%  Absenteeism
-43%  Employee turnover

Effective execution

Successfully scale and ensure reliable highest quality execution and impact
through smart technology, latest best practices and well-designed processes.

BUYER JOURNEY
CUSTOMER JOURNEY
PLACE
PRICING

PRODUCT

Commercial scaling and “growth hacking”

Scale and build predictably successful sales and marketing “machines” that punch far above their (budget) weight with smart best practices, processes, technology (e.g. 6sense) and principles of Product-Led Growth (PLG).

Drive step-change growth

Drive down Customer Acquisition Cost (CAC). Drive up Conversion Rates, Av. Contract Value (ACV).

International expansion and diversification

We help identify the highest-potential international markets and develop and execute the right go-to-market (GTM) and competitive strategy to accelerate revenue growth and (diversified) resilience.

Break through in North America and Asia-Pacific

Customer success and value management

Take full “no surprises” control of Customer Value and Churn/Retention and establish Net Expansion (Upsell minus Churn) as a key growth driver through professional Customer Success Management (CSM), Customer Health Scores / Tracking and Customer Value Plans (CVPs).

Pro-actively drive customer value

Drive up Net Promoter Score (NPS), Customer Lifetime Value (CLV) and Av. Revenue Per Customer (ARPC).

Pricing (model) innovation

From “as-a-service” business model transition to new value-based pricing models and “pricing / discount cascade” optimization, we help organizations drive ROI, create more resilient and “valuable” (lifetime) revenues streams and “change the script” in their competitive landscape.

Drive value, adoption and competitiveness

Drive up EBITDA, Cashflow, ROI and Customer Lifetime Value (CLV). Drive down discounts/value loss.

CX-driven product execution

Take product development to the next level in terms of CX-/data-driven processes and systems – from product management (product requirements, validation, definition) to product roadmapping and development execution.

Supercharge product success

Drive down Customer Effort Score (CES). Drive up Net Promoter Score (NPS) and delivery reliability.

KPI Scorecards and reporting

We help define the most impactful business KPIs, streamline financial reporting and build powerful business dashboards that provide concise and actionable 360-degree management (decision-making) information, early warning and control.

Get in full control of your business

Strategy-driven budgeting and planning

Boost strategic / financial planning quality and reliability while minimizing the valuable time and effort required from operational teams by implementing more efficient and effective annual strategy, target-setting and budgeting processes.

Deliver higher quality budgets, faster and with less effort.

Long-term planning (LTP), forecasting & modelling

We help build dynamic, business-driver based financial planning and forecasting models that help management analyze different scenarios, identify risks and sensitivity to key assumptions, build resilient long-term plans and keep their promises.

Create thoughtful, sensitivity-tested long-term plans and scenarios

Business case creation, scenarios and risk analysis

We dramatically improve investment (portfolio) decision-making and risk management by helping our customers build (the internal capability) to create solid risk- and assumptions-sensitivity-analyzed business cases and “what if” scenarios.

Make educated investment decisions

In-control information

Guarantee optimal decision-making, investment prioritization and control with world-class business intelligence (BI), financial planning & analysis (FP&A) and risk management.
TODAY – Financial reporting & business intelligence (BI)
THIS YEAR – Budgeting, forecasting & risk analysis
3-5 YEARS – Long Term Planning (LTP) & scenarios

Take your organization to the next level